Frequently Asked Questions

Fidelity Shield is the first insurance company that specializes in relationship infidelity protection. We provide financial compensation to individuals whose partners have cheated on them, helping them recover and rebuild after a relationship breach of trust.

Yes, Fidelity Shield offers legitimate relationship insurance. Just as you insure your home, car, and health, your relationship represents a significant emotional and financial investment. Our coverage provides peace of mind and financial security if your partner is unfaithful.

Statistics show that infidelity occurs in 20-40% of relationships. The resulting emotional trauma is often accompanied by significant financial impact: emergency moves, legal fees, therapy costs, and sometimes loss of shared income. Fidelity Shield helps mitigate these financial burdens.

Yes, our policies require mutual consent and participation. Both partners must agree to the terms and conditions of the policy. This ensures transparency and reinforces the commitment both parties are making to fidelity in the relationship.

Premium payments can be split between partners or covered by one person, depending on your preference.

We cover a wide range of committed relationships, including:

• Dating relationships (minimum 6 months)
• Engaged couples
• Married couples
• Domestic partnerships
• Civil unions

The key requirement is that both partners must agree to the definition of exclusivity and the terms outlined in the policy.

Absolutely. We maintain strict confidentiality for all our clients. Your personal information and policy details are handled with the highest level of privacy.

All staff, investigators, and verification specialists adhere to strict non-disclosure agreements. Our data systems use bank-level encryption to protect your information.

Evidence submitted for claims is:

• Transmitted through our secure encrypted portal only
• Accessible only to authorized verification specialists
• Never shared with third parties
• Stored securely during the verification process
• Permanently deleted after the claim is resolved

We also offer additional privacy controls for sensitive evidence through our mobile app.

When a claim is filed, both parties are notified as part of our standard process. This is because:

• Both partners are parties to the insurance contract
• It maintains transparency in the process
• It allows the other partner to respond if they dispute the claim

However, the specific evidence submitted is only shared with verification specialists, not with your partner.

No, we don't perform background checks on applicants. Our policy is based on mutual trust and agreement between partners moving forward from the policy start date.

However, we do verify identity information to prevent fraud and ensure that both parties are knowingly entering into the insurance agreement.